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HOUSE RULES
Sofia Szeretet Farm and Guesthouse
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Address: 3060 Pásztó, Muzsla 7456, Hungary
NTAK ID: MA26128159
Dear Guests,
Thank you for choosing Sofia Szeretet Farm and Guesthouse as the destination
for your stay! Please note that by sending and finalizing your booking, you
automatically acknowledge and accept the House Rules.
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1. CONTACT AND EMERGENCY
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In case of any questions or problems, we are available 24/7 at the following
contacts:
> Anetta Chandran: +36 70 701 6196
> Emergency Services: 112
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2. GENERAL RULES
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– Only registered Guests are allowed to stay in the guesthouse. We kindly
ask you not to receive visitors.
– Guests will receive the house clean, after disinfection and cleaning.
Please leave it in a similar condition upon departure as when you received it.
– For stays longer than a week, we provide clean bed linen, towels, and
full cleaning twice a week.
– When leaving the guesthouse (for excursions, etc.), please close the windows
and doors, and turn off the lights.
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3. ARRIVAL, DEPARTURE, AND PAYMENT
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– Check-in: From 14:00 (2:00 PM).
– Check-out: From the guesthouse by 10:00 AM on the day of departure, but
you may stay on the farm premises until 12:00 PM.
– The accommodation fee and the tourist tax are payable upon arrival. If you
leave the accommodation before the end of your pre-booked period for any
reason, we cannot refund the money.
– Guests will receive a guesthouse key after registration. Upon final departure
from the guesthouse, please leave the keys in the key safe. Thank you.
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4. CHECK-IN AND REGISTRATION
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– An identity card or passport is required for registration.
– The presentation, handover, and scanning of the identity document or passport
is based on the law and is mandatory for guests over the age of 18.
* The use of digital document readers and the transmission of data is ordered
as a mandatory protocol from September 1, 2021, by Government Decree
235/2019. (X. 15.) on the implementation of the law on state tasks for the
development of tourist areas.
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5. THE YARD AND FARM ANIMALS
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– Courtyard and own children’s toys may only be used with parental supervision!
– Some tame animals move freely on the farm! They can make sudden movements at
any time. Entry and contact with the animals are entirely at your own risk
and for children, only with parental supervision. Please do not leave your
children unattended!
– It is strictly forbidden to enter the enclosures of confined animals!
– The Komondor dogs are particularly dangerous; they are trained to guard the
farm and are not for petting or befriending!
– The goats are very friendly, but they can also be dangerous due to their
horns and may make sudden movements. They can be fed from the outside.
Entering their enclosure is only possible with parental supervision.
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6. SAFETY AND FIRE PROTECTION
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– To ensure the property and personal safety of guests and the accommodation,
we operate a closed-circuit camera system in the internal (courtyard, farm)
environment of the accommodation, which continuously records external footage
and stores it in compliance with data protection rules.
– Fire extinguisher: It is located on the lowest level of the house in the
storage room, immediately to the left of the entrance door. In case of fire,
the guest is obliged to leave the building immediately and alert the fire
department (112) and the host.
– Smoking (including the use of electronic cigarettes) is STRICTLY PROHIBITED
and represents a fire hazard in the entire area of the house, in its closed
rooms, and common areas. Smoking is only allowed in the designated area
(on the road next to the house).
– Lighting a fire is only allowed in the designated fire pit, observing fire
safety rules. (Placing extinguishing material next to the fire is recommended.)
Before leaving the fire pit, please make sure you have truly extinguished
the fire!
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7. PROHIBITED ITEMS AND MATERIALS
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The accommodation prohibits the introduction of the following items:
– Materials classified as corrosive or flammable chemicals by current
regulations,
– Materials classified as flammable and/or explosive by current regulations,
– Fireworks, firecrackers, their parts,
– Waste, materials harmful to the environment or health,
– Psychotropic substances.
If a guest brings a prohibited item into the accommodation without the prior
written permission of the accommodation, the accommodation may have it removed
at the guest’s expense and takes no responsibility for any resulting damage.
Any official fine will be passed on to the violating guest.
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8. WIFI, LAUNDRY, AND OTHER SERVICES
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– Wi-Fi: Free Wi-Fi is available in our guesthouse; the password is posted.
Continuous operation cannot be guaranteed. The accommodation assumes no
liability for direct or indirect damage to the guest’s device or its
content resulting from the use of Wi-Fi.
– Laundry, ironing: We provide an iron and ironing board upon request. Upon
special request and for an extra charge, we can organize the washing and
dry cleaning of the guest’s clothing; however, we cannot take responsibility
for the work of the company performing this service.
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9. LIABILITY FOR DAMAGES
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– Please take care of the furnishings and furniture! Guests are financially
liable for damages resulting from the improper use of the farm, guesthouse,
equipment, and household appliances, or from the violation of the house
rules. The settlement of damages takes place on-site, before departure.
– The accommodation accepts no liability for cash, securities, or valuables.
Please handle your valuables with due care!
– For damage to other items brought in by the guest, the accommodation is only
liable if the damage event occurred in rooms exclusively used by the guest
and resulted from the negligence of the accommodation (excluding burglary
and theft). Maximum compensation: twice the daily room rate paid.
– The accommodation is exempt from liability if the damage occurred due to an
unavoidable cause beyond the control of the guests and employees (e.g.,
natural disaster, power outage, storm) or if the guest caused the damage
themselves. We take no responsibility for accidents.
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10. DATA PROTECTION
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The guest acknowledges that the accommodation is obliged by law to release
the guest’s personal data requested by the requesting authority, provided
the legal conditions for this are met.
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If you have any comments or complaints regarding cleanliness, the quality of
our services, or the equipment – please report them preferably immediately
during your stay, in person or at the 24/7 phone number!
We cannot take into account problems reported afterwards. It is also in your
interest that we eliminate any factors hindering your undisturbed rest as
soon as possible!
Observing the norms of the house rules is in the interest of every guest,
as this is how we can guarantee your peace and safety.
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